Luxurious automotive or truck firm Mercedes Benz inaugurated a state-of-the-art workshop in Bengaluru concentrating on the 4 pillars of design, structure, purchaser oriented system and digital.
“It’s Mercedes-Benz India’s very first ‘MAR 2020’ facility in south India, underlining the brand new retail presentation concentrating on design and structure, format and framework, of us and processes and digitisation. The brand new help facility, with a mixture of digital and bodily points, will generate a real luxurious possession expertise for our Bengaluru prospects,” defined Mercedes Benz India chief govt and managing director Martin Schwenk.
The German automotive big is using ‘MAR 2020’ current day retail presentation throughout the globe, offering the best of digital and precise bodily worlds. It combines spatial design, progressive advisory strategies and ushers in digitalisation in service for guaranteeing greatest consumer sensible expertise.
In Bengaluru, Akshaya Motors, a Mercedes Benz franchisee discovered on Hosur Freeway, hosts the brand new workshop, which is unfold throughout 20,000 sqft and concerned an expenditure of ₹4.5 crore.
A service lobby the place by consumers can journey into the power, ‘star assistants’ to simply take them by way of the providers system, 50 professionally expert crew and 11 bays are a few of the traits of the workshop.
The providers centre has the potential to providers greater than 4,500 automobiles on a yearly foundation. It caters to all Mercedes Benz designs, together with the electrical EQC.
That is Mercedes Benz’s fourth workshop within the Karnataka cash. The enterprise is current in 47 cities in India with virtually 100 shopper contact factors.
Inaugurating the workshop together with Shekhar Bhide, vice chairman, consumer firm and firm affairs, Mr. Schwenk talked about that 2021 is a vital 12 months for Mercedes Benz in situations of introducing benchmark purchaser firm initiatives.
“From introducing area greatest 8 yrs guarantee for the brand new technology automobiles, to introduction of MB Value Firm, we try to produce hassle-no value possession working expertise to our prospects. The addition of this new providers facility will additional help our purchasers with all help specs on this present market,” he defined.
The auto huge has re-released Premier Convey Prime 2., which guarantees to complete automobile servicing beneath three a number of hours.
Within the event the workshop fails to providers a vehicle in simply the stipulated time, the help can be freed from worth. Main Particular Prime 2. can be rolled out in phases throughout India, masking as lots of as 18 shops in 11 cities by Q1 2022.