As 3G Rides Off into the Sundown, What Automobiles Are Affected?

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For years, you’ve got heard about 5G’s potential for quickly elevated knowledge speeds on our digital gadgets. Unbelievable. However to get there, the mobile carriers and Federal Communications Fee declare they must shut down older 3G networks. The issue: Each 3G machine on the market will likely be lower off—useless, bricked, ineffective—together with the 3G modems in doubtlessly thousands and thousands of vehicles bought over the previous decade.

This wasn’t a subject we might been following till we noticed the information that AT&T shut down its 3G community on February 22. T-Cellular (with Dash) is shutting down by March 31. Verizon, by December 31. All the opposite low-tier cellular suppliers (corresponding to Cricket) are below the identical timelines, relying on which community they crib.

Regardless of submitting a petition final August asking the FCC to increase the “3G sundown,” the prevalence of 4G LTE service up to now seven-plus years, and the inevitability that this present day would come, the world’s automakers have continued to put in cheaper 3G modems in new vehicles. They’ve had ample time to arrange workarounds for automobile homeowners who will see providers they like—and in some circumstances, these crucial for security in an accident—both disappear or require costly upgrades.

“For 3 years, we labored with automotive producers to assist them transition their related vehicles to newer know-how earlier than 3G providers ended,” AT&T mentioned to Automobile and Driver in an announcement. Did the corporate that made your car make that transition?

Beneath are the automakers which have made public info obtainable (we copied what the automakers printed they’d cancel phrase for phrase, to keep away from any confusion between their numerous brand-specific providers and subscriptions). Test together with your native seller or contact nationwide customer support to study extra about refunds, incentives, and obtainable fixes.

We’ll replace this story as we get additional info.

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  • 2014–2017 MDX (2016 mannequin pictured)
  • 2015–2017 TLX
  • 2016–2017 ILX, RDX
  • 2014–2016 RLX; 2017 NSX

Canceled providers: AcuraLink Premium: Private concierge providers to make resort, restaurant, or airline reservations.

AcuraLink Join: Computerized Collision Notification, Emergency Name, Stolen Automobile Locator, Enhanced Roadside Help, Distant Door Lock/Unlock, Ship Vacation spot, Discover My Automobile, Vacation spot by Voice, Automobile Standing, and Safety Alarm Alert.

AcuraLink Customary: Actual Time Visitors and Upkeep Reminders.

Treatment: Acura claims that sellers can set up a “new machine” for AcuraLink providers. Sure homeowners could qualify for $1500 off a brand new Acura, in accordance with CarsDirect.


  • 2012–2015 A6, A7
  • 2012–2018 Q7
  • 2012–2018 Q3, A5, A8
  • 2013–2016 Allroad, A4
  • 2013–2018 Q5
  • 2014–2016 A3 (2014 A3 Sportback pictured)
  • 2016–2018 A3 e-tron
  • 2018 Q5, A8
  • 2019 RS5

Canceled providers: All Audi join providers will not be obtainable following AT&T’s 3G turndown. Impacted providers embody Google Voice Search, Climate, Gasoline Costs, Journey info, Flight info, Parking info, Level-of-interest search, and Wi-Fi hotspot.

Audi join CARE’s SOS and emergency name function, on-line roadside help, Audi Service Request, and Audi incident help, distant lock and unlock, car standing report, and stolen car locator.

Audi join PRIME’s geofencing, velocity/curfew alert, valet alert, and Automobile finder.

Treatment: For telematics, Audi is providing Movement for Audi Join, which entails putting in a 4G modem and telematics unit within the OBD-II port and utilizing a telephone app. That is to switch a few of the SOS options.


No mannequin listing supplied.

Canceled providers: Because of the sundown of 3G service by wi-fi provider companions, by February 2022, autos factory-equipped with 3G telematics gadgets or retrofitted 2G autos will not be capable of obtain any ConnectedDrive/BMW Help providers.

Some autos factory-equipped with 4G telematics gadgets will not have entry to providers that require a voice connection, corresponding to BMW Help eCall and Concierge Providers, however will proceed to obtain sure ConnectedDrive/BMW Help providers corresponding to Superior Actual-Time Visitors Data, Distant Providers and BMW On-line, relying in your BMW mannequin.

Treatment: Sure vehicles will be upgraded free of charge on the seller; others will likely be ineligible. BMW says it’s contacting prospects.


In accordance with a NHTSA submitting in November 2021:

  • 2012–2015 Focus
  • 2012–2013 Fusion (2013 Fusion Titanium pictured)
  • 2012 Mercury Milan
  • 2012 Lincoln MKZ
  • 2013 C-Max

Canceled providers: Because the 3G mobile service is decommissioned, autos outfitted with the 3G telematics management unit (TCU) will lose MyFord Cellular and MyLincoln Cellular app performance/connectivity.

Treatment: None.

Basic Motors

Affected vehicles embody 2015 and newer Buick, Chevrolet, Cadillac, and GMC fashions. No listing supplied. This web site means that you can enter a VIN to see whether it is affected.

Canceled providers: The 3G community sundown impacts providers through which that you must converse to an OnStar Advisor by way of the car or the Advisor wants to talk to you within the car. If you’re in a crash, the car’s built-in sensors can nonetheless transmit an Computerized Crash Response alert and the car’s location to OnStar.

Treatment: GM has been pushing over-the-air software program updates to affected fashions to allow them to work on 4G LTE networks. No {hardware} set up is required until OnStar is “inactive or disabled.”


As reported by CarsDirect:

  • 2012–2015 fashions with Blue Hyperlink (besides Sonata with navigation and Genesis)
  • 2016 Elantra, Elantra GT, Veloster (with out navigation), Sonata Hybrid, Santa Fe, Equus

Canceled providers: All Hyundai Blue Hyperlink providers will deactivate, together with security and safety features corresponding to: Computerized Crash Notification (ACN), SOS Emergency Help, Highway Facet Help, and Stolen Automobile Monitoring.

Treatment: None.


  • 2018–2020 Accord Touring, Odyssey Touring/Elite (2018 Accord Touring pictured)
  • 2019–2020 Perception Touring
  • 2019–2022 Pilot Touring/Elite/Black Version
  • 2019–2021 Passport Touring/Elite

Canceled providers: HondaLink Distant: Distant Begin and Cease, Safety Alarm Alert, Amazon Alexa Ability, Distant Lock and Unlock, Discover My Automobile, Geofence Alert, Velocity Alert, Vacation spot by Voice, Stolen Automobile Locator, Driver Suggestions.

HondaLink Safety: Emergency Name, Computerized Collision Notification, Enhanced Roadside Help, Private Information Wipe.

HondaLink Concierge: Private concierge providers to make resort, restaurant, or airline reservations.HondaLink Hyperlink: Dashboard, Automobile Notifications, Automobile Well being Report, Ship Vacation spot.

Different Options: Wi-Fi Hotspot.

Treatment: Should you did not set up Honda’s over-the-air replace by February 22, you are too late and should pay for a brand new modem or lose all providers.

Nissan and Infiniti

  • 2016–2017 Altima, Maxima, Rogue, Titan
  • 2016–2018 Sentra (2016 Sentra pictured)
  • 2017–2018 GT-R, Rogue Sport
  • 2017 Murano, Pathfinder, Titan XD
  • 2017–2018 Rogue Sport
  • 2011–2015 Leaf (any upgraded by buyer after 2G sundown)
  • 2014–2018 Infiniti Q50
  • 2017–2018 Infiniti Q60
  • 2013–2018 Infiniti Q70
  • 2017–2019 Infiniti QX30
  • 2013–2017 Infiniti JX, QX60, QX56, QX80

Canceled providers: All Nissan autos outfitted with telematics {hardware} appropriate to be used with the 3G mobile community will likely be unable to entry NissanConnect Providers and NissanConnect EV options. All Infiniti autos outfitted with telematics {hardware} appropriate to be used with the 3G mobile community will likely be unable to entry Infiniti InTouch Providers and Infiniti Connection options.

Remedy: None.


  • 2014 918 Spyder
  • 2014–2018 Panamera
  • 2015–2019 Cayenne (2015 Cayenne Turbo pictured)
  • 2017–2018 Macan
  • 2017–2019 911

Canceled providers: These providers embody all Porsche Automobile Join providers supplied by Vodafone in addition to Porsche supplied Distant, Security, and Safety providers.

Treatment: Some fashions are eligible for a dealer-installed improve.


No mannequin listing supplied. Affected vehicles below the previous Fiat Chrysler (Dodge, Chrysler, Ram, Jeep, Fiat, Ferrari, Maserati, Alfa Romeo) could embody 2012–2017 fashions constructed with the primary three Uconnect generations (the fourth-gen Uconnect 8.4 switched to 4G beginning with three 2017 fashions).

Canceled providers: Month-to-month car well being report, car well being alert, a smartphone app that permits homeowners to remotely lock, unlock or begin their car, find their car and extra; 9-1-1 name and Help Buttons on the rearview mirror that may join car homeowners to assist on the push of a button.

Treatment: In accordance with Client Studies, solely “sure 3G autos” will likely be upgraded as long as the proprietor pays for a knowledge plan. Computerized crash notifications will likely be completely disabled.


  • 2016–2018 Forester, Legacy, Outback, Impreza, Crosstrek (2016 Forester pictured)
  • 2017–2018 WRX, WRX STI

Canceled providers: Affected providers embody Computerized Collision Notification, SOS Emergency Help, Stolen Automobile Restoration and Distant Options corresponding to locking and unlocking your Subaru car.

Treatment: Should you did not set up Subaru’s over-the-air replace earlier than February 22, you are too late and can have no alternative to improve the {hardware}.


In accordance with Electrek:

  • 2012–2015 Mannequin S constructed earlier than June 2015 (2013 Mannequin S pictured)

Canceled providers: Remotely management local weather controls, locks and cost settings. Get navigation and site visitors updates, together with Supercharger availability and outage info. Stream music on-line utilizing your touchscreen. Obtain distant diagnostic help from roadside help. Entry over-the-air software program updates.

Treatment: Modem improve obtainable.

Toyota and Lexus

  • 2011–2017 Sienna
  • 2012–2016 Prius V
  • 2013–2018 Avalon/HV
  • 2012–2014 RAV4 EV
  • 2012–2015 Prius Plug-in
  • 2013–2017 Camry/HV
  • 2016–2017 Mirai
  • 2010–2016 Prius
  • 2014–2018 Highlander/HV
  • 2011–2017 Land Cruiser (2012 Land Cruiser pictured)
  • 2010–2019 4RunnerMost each 2010–2018 Lexus

Canceled providers: Toyota Security Join will not perform as of November 1, 2022. Affected Security Join providers embody Computerized Collision Notification, Enhanced Roadside Help, Emergency Help Button and Stolen Automobile Locator.The Cost Administration, ECO Dashboard, Distant Local weather and Automobile Finder capabilities included within the Entune App Suite may also not be supported as of November 1, 2022. That is solely relevant to the Prius Plug-in, RAV4 EV, and Mirai.

As of October 31, 2022, at 11:59PM CST, the next obtainable Lexus Enform subscription providers will likely be terminated on choose 2010–2018 autos: Lexus Enform Security Join together with Computerized Collision Notification, Enhanced Roadside Help, Emergency Help Button and Stolen Automobile Locator.Lexus Enform Distant together with Distant Engine Begin/Cease, Door Lock/Unlock, Automobile Finder, Visitor Driver Monitor, Automobile Standing and Alerts, Key Fob Distant Begin, and Integration with Alexa® and The Google Assistant.

Lexus Enform Vacation spot Help together with 24-hour stay response middle agent.

Lexus Enform Service Join together with Automobile Well being Report, Automobile Alerts, and Upkeep Alerts.

Treatment: None.


  • 2014–2019 Passat, Jetta, Eos, Tiguan, Beetle, Golf, e-Golf, GTI, Golf R, Golf Sportwagen (2014 Beetle convertible pictured)
  • 2014–2018 CC
  • 2018–2019 Atlas, Arteon

Canceled providers:The VW Automobile-Web telematics system will not perform and the car will not transmit or obtain telematics knowledge by way of the Automobile-Web system. Which means the next options will not be obtainable after the 3G community has sundown.

Protected and Safe: SOS and emergency name function, roadside name help, stolen car locator, info help and automated crash notifications.

Distant Entry: distant lock and unlock, distant honk and flash, car well being experiences, gasoline standing, mileage journey statistics, ship POI, boundary alerts, curfew alerts, valet alerts, velocity alerts and final parked location.

Automobile-Web Cellular App: Cellular app and buyer internet portal entry will likely be restricted.

Treatment: Homeowners of 2017–2019 autos can purchase an improve that will likely be obtainable in fall 2022. All different fashions (together with all e-Golf fashions) will likely be completely disabled.

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